Resolved -
This incident has been resolved. Full access to all parts of the platform has been restored.
Jan 5, 17:07 EST
Monitoring -
A fix has been implemented and we are monitoring the progress.
Jan 5, 17:04 EST
Investigating -
PaymentWorks is currently investigating an issue impacting NVR exports and access to the onboarding tracker. Our team will provide updates as we work to resolve the issue.
Jan 5, 16:05 EST