Scheduled Production Maintenance: Temporary Service Interruption

Scheduled Maintenance Report for PaymentWorks

Completed

The scheduled maintenance has been completed.
Posted Aug 09, 2025 - 10:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 09, 2025 - 06:00 EDT

Update

We will be undergoing scheduled maintenance during this time.
Posted Jul 10, 2025 - 12:40 EDT

Scheduled

As part of our ongoing infrastructure improvements, PaymentWorks will be performing scheduled maintenance on our Production database on August 9th, from 6:00 AM to 10:00 AM EST

During this maintenance window, the following services will be unavailable:
Website Access: You will be unable to access the website.
API Access: The API will be unavailable.

Please note: SFTP file uploads will still be accepted during the maintenance period. However, file processing will be delayed and will resume once the maintenance is complete. No extra work or adjustments to your normal schedule are needed.

We anticipate the maintenance to last approximately 4 hours.

Thank you for your partnership and collaboration. We appreciate your patience as we work to improve our services.
Posted Jul 03, 2025 - 18:01 EDT
This scheduled maintenance affected: API and Web App.