Update: Community PaymentWorks Pages Issue Resolved
We’re happy to share that the issue affecting our community.paymentworks pages has been resolved. The problem was due to an expired SSL certificate, which has now been renewed to restore secure access.
We sincerely appreciate your patience while we worked to fix this. Your experience is important to us, and we're committed to preventing similar disruptions in the future. If you have any lingering concerns or questions, please don’t hesitate to reach out to our support team.
Thank you for your understanding and continued support!
Posted Nov 04, 2024 - 12:42 EST
Identified
We are currently experiencing an issue affecting our community.paymentworks pages, where customers typically access our Knowledge Base and create support tickets. You may see an error message stating, "Your connection is not private."
Our team is actively working to resolve this issue. In the meantime, for any questions or assistance with the PaymentWorks application, please reach out to our support team directly by visiting: https://help.paymentworks.com/contactsupport.
We apologize for the inconvenience and appreciate your patience.
Posted Nov 04, 2024 - 08:36 EST
This incident affected: Customer Support (Knowledge Base).