All Systems Operational

API Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
90 days ago
100.0 % uptime
Today
Single Sign-On Operational
90 days ago
100.0 % uptime
Today
Multi-Factor Authentication Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
90 days ago
100.0 % uptime
Today
Support Ticketing System Operational
90 days ago
100.0 % uptime
Today
Knowledge Base Operational
90 days ago
100.0 % uptime
Today
Payments Uploads and Processing Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Vendor Data Uploads and Processing Operational
90 days ago
100.0 % uptime
Today
Vendor Onboarding and Approvals Operational
90 days ago
100.0 % uptime
Today
Web App Operational
90 days ago
100.0 % uptime
Today
Homepage Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 9, 2026

No incidents reported today.

Jun 8, 2026
Resolved - We have resolved the issue and email delivery has been restored as of June 8th, 03:00PM EDT. We are actively assessing our options to remediate system emails impacted by this outage. We will provide updates at https://status.paymentworks.com.
Jun 8, 18:01 EDT
Update - We are continuing to monitor for any further issues.
Jun 8, 18:00 EDT
Update - Due to a 3rd party service disruption, outbound system emails were not delivered between 11:30AM EDT and 03:00PM EDT on June 8, 2026. We have resolved the issue and email delivery has been restored as of 03:00PM EDT. We are actively assessing our options to remediate system emails impacted by this outage. We will provide updates at https://status.paymentworks.com.
Jun 8, 17:15 EDT
Monitoring - We have remediated the issue so that new emails are now being delivered. Our team is working on the recovery of system emails that were generated during this downtime and will be providing updates on this page.
Jun 8, 15:00 EDT
Investigating - All emails that originate from our system have been temporarily disabled due to a 3rd party service disruption. Emails will be batched and delivered at the conclusion of this disruption. We will post updates as we have updates to share.
Jun 8, 12:23 EDT
Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.