Resolved -
We have resolved the issue and email delivery has been restored as of June 8th, 03:00PM EDT. We are actively assessing our options to remediate system emails impacted by this outage. We will provide updates at https://status.paymentworks.com.
Jun 8, 18:01 EDT
Update -
We are continuing to monitor for any further issues.
Jun 8, 18:00 EDT
Update -
Due to a 3rd party service disruption, outbound system emails were not delivered between 11:30AM EDT and 03:00PM EDT on June 8, 2026. We have resolved the issue and email delivery has been restored as of 03:00PM EDT. We are actively assessing our options to remediate system emails impacted by this outage. We will provide updates at https://status.paymentworks.com.
Jun 8, 17:15 EDT
Monitoring -
We have remediated the issue so that new emails are now being delivered. Our team is working on the recovery of system emails that were generated during this downtime and will be providing updates on this page.
Jun 8, 15:00 EDT
Investigating -
All emails that originate from our system have been temporarily disabled due to a 3rd party service disruption. Emails will be batched and delivered at the conclusion of this disruption. We will post updates as we have updates to share.
Jun 8, 12:23 EDT