All Systems Operational

API Operational
Authentication Operational
Single Sign-On Operational
Multi-Factor Authentication Operational
Customer Support Operational
Support Ticketing System Operational
Knowledge Base Operational
Payments Uploads and Processing Operational
SFTP Operational
Vendor Data Uploads and Processing Operational
Vendor Onboarding and Approvals Operational
Web App Operational
Homepage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Resolved - This incident has been resolved.
Sep 2, 13:11 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 2, 11:16 EDT
Identified - Our team has identified the source of this display issue and we are currently working on a fix.
Sep 2, 10:22 EDT
Update - We are continuing to investigate this issue.
Sep 2, 10:18 EDT
Investigating - Our team is aware of an issue currently impacting the display of vendor numbers and site codes within the Profile Manager interface. We have confirmed that this issue is limited to the display of this information and that the underlying data is being saved correctly.

We are actively working to resolve the issue and will provide additional updates as progress is made.

Sep 2, 10:08 EDT

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.