Resolved -
Update:
The issue has been resolved. Our investigation determined this was an isolated incident, and no widespread issues were identified. The system is performing as expected.
We appreciate your patience and understanding as we worked to address this matter.
Thank you for your continued trust in PaymentWorks.
Have a great evening!
PaymentWorks Support
Dec 3, 18:09 EST
Investigating -
Good Evening,
We are investigating an issue affecting a small percentage of customers who cannot log in using Single Sign-On (SSO).
Our team is actively working to identify the root cause and implement a resolution as quickly as possible.
We apologize for the inconvenience and will share updates as new information becomes available.
Thank you for your patience and understanding.
Kind regards,
PaymentWorks Support
Dec 3, 17:52 EST