In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 2026 - 10:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 12, 2026 10:00-16:00 EDT
Scheduled - PaymentWorks will be temporarily unavailable on Sunday, July 12, 2026 for a planned system upgrade.

This downtime is required to complete the production upgrade to PaymentWorks 2.0, which includes the launch of the new Payee Profile experience. During this window, the platform will be offline and unavailable for all users, including payee onboarding, registration, and login. SFTP will remain operational.

We expect the upgrade to be completed on the morning of July 12. Timing details will be updated here as they are confirmed.

Sign up below to receive real-time status notifications and be notified when the platform is back online.

Jul 12, 2026 10:00-16:00 EDT
API Under Maintenance
90 days ago
100.0 % uptime
Today
Authentication Under Maintenance
90 days ago
100.0 % uptime
Today
Single Sign-On Under Maintenance
90 days ago
100.0 % uptime
Today
Multi-Factor Authentication Under Maintenance
90 days ago
100.0 % uptime
Today
Customer Support Under Maintenance
90 days ago
100.0 % uptime
Today
Support Ticketing System Under Maintenance
90 days ago
100.0 % uptime
Today
Knowledge Base Under Maintenance
90 days ago
100.0 % uptime
Today
Payments Uploads and Processing Under Maintenance
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
Vendor Data Uploads and Processing Under Maintenance
90 days ago
100.0 % uptime
Today
Vendor Onboarding and Approvals Under Maintenance
90 days ago
100.0 % uptime
Today
Web App Under Maintenance
90 days ago
100.0 % uptime
Today
Homepage Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 12, 2026

Unresolved incident: Planned Platform Outage – Sunday, July 12, 2026.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Completed - The scheduled maintenance has been completed.
Jul 9, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 20:30 EDT
Scheduled - The PaymentWorks public website, www.paymentworks.com, will be down for scheduled maintenance on Thursday, July 9th, from 8:30 PM through 11:30 PM Eastern time.

This platform login can still be accessed here: https://www.paymentworks.com/df/accounts/login/

Sign up to receive real-time status notifications and be notified when the website is back online.

Jul 8, 09:24 EDT
Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.