Intermittent Time Out

Incident Report for PaymentWorks

Resolved

Hello,

We recently identified an issue where some users were experiencing intermittent timeouts during active browser sessions in PaymentWorks. We're happy to let you know that our teams have worked to resolve this. If you continue to experience any timeouts, please don't hesitate to reach out to the PaymentWorks Support Team—we're here to help!

Thank you for your continued support and understanding.

Posted Oct 23, 2024 - 15:58 EDT

This incident affected: Authentication (Single Sign-On, Multi-Factor Authentication) and Web App.