Support Ticketing System Unavailable

Incident Report for PaymentWorks

Resolved

This incident has been resolved.
Posted Feb 15, 2023 - 14:12 EST

Update

We are continuing to monitor for any further issues.
Posted Feb 15, 2023 - 14:12 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 15, 2023 - 13:48 EST

Investigating

Our third-party ticketing system is experiencing a service disruption. We will continue to monitor and update this status.
Posted Feb 15, 2023 - 13:46 EST
This incident affected: Customer Support (Support Ticketing System, Knowledge Base).