Sandbox Environment Processing Delays

Incident Report for PaymentWorks

Resolved

We want to make you aware that during a recent period, customers using the Sandbox environment may have experienced delays in the processing of some asynchronous tasks, including exporting data and processing uploaded files.

The issue is now resolved and processing has returned to normal. No customer action is needed.

If you have any questions or need help with your Sandbox environment, please submit a PaymentWorks Support ticket for assistance. We're happy to help!

Posted May 08, 2025 - 15:00 EDT