We are happy to report that the issue affecting performance in the PaymentWorks Sandbox environment has been resolved. Our team has implemented corrective actions, and performance has returned to normal.
We will continue to monitor the environment to ensure stability. If you have any questions or continue to experience delays, please contact the PaymentWorks Support Team.
Thank you for your patience while we worked to resolve this issue.
Kind regards, PaymentWorks Support
Posted May 19, 2025 - 13:01 EDT
Investigating
Good afternoon,
We are currently investigating an issue causing delays in the PaymentWorks Sandbox environment. Users may experience slowness or unresponsiveness when attempting to access the Sandbox.
Our team is actively working to identify the root cause and restore normal performance as quickly as possible.
We will provide additional updates as they become available.
Thank you for your patience. PaymentWorks Support
Posted May 19, 2025 - 12:36 EDT
This incident affected: Vendor Data Uploads and Processing.